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External devices connection error

Case description: This section describes possible faults and recommended actions for each fault when the external device is connected abnormally.
Result: The Robot disconnected to the external camera, PC, communication connection device , the port position light is not bright or only the monochrome light (orange or green). note: Need to use the port  beside USB port of robot.
Possible reason: The following are possible symptoms about electric control box which  cannot be connect to another equipment:

1)The connection wire for the robot & external devices is loose.

2)Incorrect Network IP address for external devices.

3)HMI’s IP address is different with External devices.

4)NIC driver abnormal

5)IPC or NIC abnormal

Common error code

NA

 

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